Technology News - Inside Retail Philippines
New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots.
Samsonite has launched an eco luggage collection for Asia made of Recyclex, comprising 100 per cent recycled PET bottles.
Seamless in-store shopping experiences coupled with innovative advances in technology are among IGD’s five key retail trends for 2019.
Nike opened its newest Nike House of Innovation overnight, a 68,000sqft, six-storey store on Fifth Avenue.
Transport company FedEx has launched a QR-code based mobile payment system in Hong Kong, Malaysia, Philippines, Singapore, Thailand and Australia.
Alibaba and its partner retailers will face a massive challenge ensuring flawless delivery of millions of parcels on Singles Day 2018.
Luxury-apparel retailer Tommy Hilfiger has released a “smart clothing” collection equipped with Bluetooth.
Japanese retailer Uniqlo has launched a mobile assistant using Google voice recognition technology to personalise recommendations for customers.
KPMG global chair of consumer & retail, Willy Kruh is “sick and tired” of hearing about disruption. Here’s why.
Oracle’s Adrian Johnston explains why a quality customer service experience starts with technology behind the scenes.
New Nike Live concept mixes the best of digital and physical stores in a new customer experience.
Online payment platforms AlipayHK and Philippines-based GCash have launched a cross-border remittance service based on blockchain technology.